This is an agreement between the Hirer ("You") and MHS (NT) PTY LTD ("the Company"), identified on The Rental Agreement, to rent the motor vehicle ("the Vehicle") described on the Rental Agreement including all its accessories, tools, tires and equipment as well as any replacement vehicle.
You acknowledge the vehicle is delivered to "You in good condition with the seal of the odometer unbroken. You agree to return the Vehicle in the same condition (except for ordinary wear and tear NOT INCLUDING WINDSCREEN OR TYRE DAMAGE) together with it's tools, tyres, accessories and equipment on the date specified on the Rental Agreement (or sooner, if demanded by the Company). The Car must be returned to 7/66 Elder street, Alice Springs. Cleaning fee may apply if excessively dirty. The Company may take possession of the Vehicle without prior demanded to You and at your expenses if there has been any breach of any terms or conditions of this Agreement or if the vehicle is illegally parked, in violation of the law or is apparently abandoned. If the seal of the odometer is broken, or otherwise tampered with, you will be responsible for not only an extra charge based on 500 kilometres per day at 50c per kilometre, but also for any cost of repairing or replacing the odometer. NOTE: If there is to be any extension of the period of hire beyond that stated on the Rental Agreement, the company must be notified, and it must agree to such extension in writing, otherwise the Vehicle will be immediately reported to the police as stolen. Vehicles returned prior to cessation of hire term will not be eligible for refund.
In the Northern Territory and Western Australia, outside any city limits between dusk and dawn; or
Provided You and/or the Authorised Driver act within the terms and condition of this Agreement, the Company will grant damage cover in the event of a multiple vehicle accident (which includes your legal costs incurred with our written consent) to You and/or the Authorised Driver in respect of damage to the Vehicle and/or damage to the Vehicle to any third party property other than damage to any property owned by You (including any friend/relative, associate or passenger) in your physical or legal control. This cover is also subject to
If cover is provided that the company, or its insurer, may bring, defend or settle any legal proceedings in its/their sole discretion and the company shall have the sole conduct of any proceeding. Any such proceedings shall be brought or defended in your name or the name of the Authorised Driver.
NOTE the Hirer/Joint Hirer and Authorised Driver are jointly and severally liable for compliance with the Terms and Conditions of this agreement
By entering into this agreement, you are responsible for and irrevocably authorise the company to debit the credit card provided on The Rental Agreement or any other credit card provided (and You will pay the company on demand any balance) with the following charges:
If you have paid for the hire of the Vehicle by use of a credit card or directed the company to bill charges to some other person, corporation, firm or organization who or which fails to make payment when called upon by the company, you hereby irrevocably accept that You are liable and will immediately pay the full amount due to the company on demand. The company, in addition, may charge You interest at the rate of 18% per annum calculated daily on all outstanding accounts or charges payable in accordance with the Agreement, such interest to be compounded from the end of the rental period.
You are responsible for the cost of fuel used during the hire. The Vehicle must be returned with a full tank fuel. If the Vehicle is returned with less fuel the difference will be charged at a rate which may include a service component unless prior arrangements have been made and noted on the Rental Agreement. Using the correct fuel is your responsibility, wrong fuel can damage the vehicle engine resulting in high repair costs not covered by insurance.
No smoking in the vehicles at any time. Charges will apply.
Alice Car Rental accepts any Debit/Credit Card for the payment of a vehicle rental which:
At the commencement of rental, Alice Car Rental do not accept a prepaid or reloadable stored valued card, a travel money card or and EFTPOS card. A Credit or Debit card as outlined above must be presented at commencement of rental. Upon completion of rental, Alice Car Rental will accept excess payments with a EFTPOS card. For bookings made online or via telephone, the credit or debit card used for the purpose of the booking must be presented to the Company at the start of your rental.
At the start of your rental a hold will be placed on your account for the insurance between $400 - $1500 bonds. Payments will be taken from your account for the hire of the vehicle.
On return of vehicle we will release the hold of the bond, but depending on your bank, this may take up to 10 business days. Alice Car Rental will not be held responsible for any overdraft fees based on this policy.
We have the right family car for you.
In Australia, the most important documents you will need to pick up your rental car is your driver's licence and a credit card. We are happy to provide you more details about licence if required. Additionally, you may also be asked to present your passport if you are not an Australian citizen.
Here is a summary of the items you will need to bring with you to the depot to collect your car:
(Please note that this only applies
for overseas customers)
(if required)
Yes. Baby seats and child booster seats can be requested during the booking process if pick-up is more than 48 hours away. If you have already booked your rental car, you will need to contact our Customer Care Team. You can also reply to the confirmation email advising your child's age.
Your security bond will be returned to your credit card after your rental concludes provided there are no extra charges. The amount of time it takes for your bond to be returned can be from 7-10 working days.
Yes. You will be required to present your credit card at the rental counter when you collect your hire car. The credit card holder will need to be present to sign the rental agreement.
If your drivers licence is not completely in English, it will need to be accompanied by an International Drivers Permit or Official Translation. All documents must be original. Photocopies are not accepted.
We do allow additional drivers, each with varied policies and charges. Additional drivers will must present their drivers licence at pickup. Please enquire for specific charges for additional drivers and Terms and Conditions.
Smoking is not permitted in rental vehicles in Australia. It is an offence in some Australian states to smoke in a vehicle where some passengers are under 18 years of age.